~/systems ❯ whoami

Josiah

Taylor

Infrastructure that stays up and software that gets it done. 3+ years across enterprise IT, network operations, and software development — Python, C++, JavaScript, and 4 industry certs.

Get in Touch LinkedIn Profile ↗ GitHub ↗

josiah@systems: ~

$ cat profile.json

{
  "name": "Josiah Taylor",
  "role": "IT Engineer & Developer",
  "location": "Florida",
  "experience": "3+ years",
  "languages": ["Python", "C++", "JavaScript"],
  "certs": ["CCNA", "Sec+", "A+", "Net+"],
  "csat": 97,
  "status": ● open to work
}

$ uptime --human

# 3 yrs, 0 major outages caused

IT & development proficiency

Skills.

Networking & Infrastructure

TCP/IP / DNS

95%

VLANs / OSPF

88%

VPN / Firewalls

85%

DHCP / Wi-Fi

90%

Programming Languages

Python

90%

JavaScript

83%

C++

78%

Bash / Shell

86%

Systems & OS

Linux

92%

Windows

95%

Microsoft 365

88%

Docker

78%

ITSM & Support

Zendesk

95%

ServiceNow

85%

Jira

82%

Tiered Support

97%

work history

Experience.

IT Support Engineer Mar 2025 – Present

Gallagher – Ballator · Florida current

Administered Microsoft 365 tenant — provisioning, licensing, security policies, group management.
Managed DNS configurations, network infrastructure, and system connectivity for high availability.
Deployed endpoints through imaging, workstation builds, and hardware configuration at scale.
Provided tiered technical support via helpdesk ticketing across cross-functional IT operations.

IT Technical Support Engineer Dec 2024 – Mar 2025

Kaseya · Florida

Built network monitoring with Linux, Python, Bash, SQL, YAML, JSON — ↓20% downtime.
Automated subnetting and backup workflows via Zendesk — ↓30% response time.
Wrote automation scripts in Python + Batch, wired Flask + Paramiko for remote device config.
Deployed infra with Docker, maintained real-time dashboards — ↑65% efficiency.
Maintained 97% CSAT through prompt, high-quality ticket resolution.

Network Support Technician Dec 2022 – Dec 2024

Walgreens · Florida

Diagnosed Windows/Linux issues, managed OSPF, VLANs, containerized environments — ↓35% downtime.
Built custom Python + SQL tools to automate firewall rules, ACL updates, and VPN configs.
Full-spectrum helpdesk: hardware/software triage, Zendesk + ServiceNow, connectivity, password resets.
Automated log analysis, patch deployment, and system diagnostics to cut manual intervention.

personal work

Projects.

Credit Card Payment Simulator screenshot

Python

payment_processor.pystripe_client.py

# Back-end Credit Card Processor

from flask import Flask, request

import stripe

@app.route('/charge', methods=['POST'])

def process_payment():

charge = stripe.Charge.create(

amount=request.json['amount'],

currency="usd"

)

return charge

Payment Processing API

Secure back-end service that handles credit card transactions via the Stripe payment platform, built with Python.

PythonFlaskStripe

GitHub ↗

C++

net_engine.cppsocket.h

// C++ Networking Engine

#include <sys/socket.h>

#include <netinet/in.h>

class NetworkEngine {

void connect(Peer& peer) {

bind(sockfd, addr, addrlen);

listen(sockfd, MAX_CONN);

session.start(peer);

}

};

Custom Networking Engine

Low-level TCP server built from scratch in C++, demonstrating deep understanding of how computers communicate over a network.

C++SocketsNetworking

GitHub ↗

JavaScript

desktop.jsxwindow.css

// marryos.com — Windows 98 OS in browser

const Desktop = () => {

const win = useWindow('98');

return (

<Win98Shell

taskbar draggable icons

startMenu retro sounds

);

}

MarryOS — Windows 98 in the Browser

Curious what computers looked like before modern interfaces? A fully working Windows 98 desktop that runs in the browser — draggable windows, a start menu, retro sounds and all.

JavaScriptRetro UIWin98

Live ↗

🔍 Network Security Analyzer

Python

scanner.pyreport.json

# Network Security Analyzer

import nmap, scapy.all as sc

def scan_network(target):

nm = nmap.PortScanner()

nm.scan(target, '1-1024')

hosts = sc.ARP(target)

return risk_report(nm, hosts)

Network Security Scanner

Automated tool that scans a network for open ports and connected devices, then generates a plain-English vulnerability report.

PythonNmapScapy

GitHub ↗

Josiah

Taylor

Skills.

Experience.

Projects.

Certifications.

Education.

Contact.